Updated: 1 January 2026

Spade66 Privacy Policy – Personal Data Protection for Malaysian Members

Spade66 takes the protection of every member's personal data seriously. This Privacy Policy clearly explains what information we collect, how it is used, who it may be shared with, and what your rights are as a user of our platform in Malaysia.

SSL 256-bit Data Protected Bahasa Melayu Effective 1 Jan 2026
  • Information We Collect
  • How We Use Your Information
  • Sharing of Data with Third Parties
  • Data Security & Encryption
  • Your Privacy Rights as a Member
  • Cookies & Tracking Technologies
  • Policy Amendments & Contact Us

By using the Spade66 platform, you agree to this Privacy Policy in full.

Six Ways Spade66 Protects Your Privacy

Privacy is more than a document — it is a practice we uphold every day across every aspect of Spade66's platform operations for our Malaysian members.

256-bit SSL Encryption at All Times

All data transmitted between your web browser and Spade66's servers is protected by 256-bit SSL encryption — the same level of protection used by Malaysia's leading banking institutions. Your data cannot be intercepted or read by any third party during transmission.

Personal Data Is Not Sold to Third Parties

Spade66 does not sell, rent or disclose member personal information to any third party for marketing purposes without your explicit consent. Your information is used solely for platform operational purposes and compliance with applicable law.

Secure & Limited Data Retention

Spade66 only retains personal data that is strictly necessary for operational and legal compliance purposes. Data that is no longer required is deleted in accordance with strict security procedures to minimise the risk of unnecessary exposure.

Strict Internal Access Controls

Internal access to Spade66 member personal data is restricted solely to staff who require it to carry out their duties. Our layered access control system ensures that your data cannot be accessed arbitrarily by any member of staff.

Compliance with Malaysian Data Protection Law

Spade66 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of collecting, processing and storing members' personal data. This compliance is not optional – it is a legal obligation we take very seriously.

Right of Access & Data Correction for Members

Every Spade66 member has the right to request a copy of the personal data we hold about them, to request correction of inaccurate data, and under certain circumstances, to request deletion of their data. These rights can be exercised through our support channels.

Spade66 Privacy Policy – Full Version

This Privacy Policy ("Policy") explains how Spade66 ("Platform", "We") collects, uses, stores and protects your personal information when you use our platform in Malaysia. By registering for or using the Spade66 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.

1Introduction & Scope of This Policy

Spade66 is an online entertainment platform offering casino games, slots, Live Casino, table games and Sports Betting to users in Malaysia. In operating this platform, we collect certain information from our members to ensure the services we provide run smoothly, securely and in compliance with applicable laws.

This Privacy Policy applies to all information collected through the Spade66 website, mobile platform, and all our communication channels, including email, live chat, and any other medium you use to interact with Spade66. This Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.

Important Note: This Privacy Policy forms part of your overall agreement with Spade66 and should be read together with our Terms & Conditions for a full overview of your rights and responsibilities as a member.

2Personal Information We Collect

Spade66 collects your personal information through two main channels – information you provide to us directly, and information collected automatically when you use our platform.

Information you provide directly:

  • Registration information: full name, Malaysian phone number, email address and the password you choose when opening your Spade66 account.
  • Identity verification information (KYC): a copy of your MyKad or passport, proof of Malaysian residential address, and bank account or e-wallet details used for transactions.
  • Transaction information: records of all deposits and withdrawals, including the payment method used – DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX Maybank2u or CIMB Clicks – as well as the amount and date of each transaction.
  • Communications with us: the content of any messages, inquiries, or complaints you send to the Spade66 support team via live chat or email.

Automatically collected information:

  • Platform usage data: login records, games played, bets placed, wins and losses, and session duration.
  • Device & network information: IP address, web browser type, device type (Android, iOS or desktop), operating system and other technical data required to ensure the platform functions correctly on your device.
  • General location data: country or region identified based on your IP address for geographical compliance purposes.
  • Cookie data: session cookies and performance cookies that help us optimise your platform experience — further details are provided in the cookies section below.

Spade66 only collects information that is strictly necessary to operate the platform, process your financial transactions securely, and comply with applicable Malaysian legal requirements. We do not collect excessive or irrelevant data beyond the stated purposes.

3How We Use Your Information

Personal information collected by Spade66 is used for the following purposes, all of which are directly related to the operation of the platform and the services you use:

Purpose of Use Types of Data Used Legal Basis
Account management & identity verification Name, email address, phone number, MyKad Agreement
Deposit & withdrawal processing Payment information, transaction records Agreement
Customer support & issue resolution Communications, game records Agreement
Fraud prevention & platform security IP address, device data, transaction records Legitimate interests
KYC & Malaysian Regulatory Compliance Identity verification documents Legal obligation
Platform improvement & analytics Anonymised usage data Legitimate interests
Promotional communications (with consent) Email address, phone number Consent

Spade66 does not use members' personal information for any purpose not stated in the table above without first obtaining your renewed consent. If you have opted in to receive promotional communications from Spade66, you may withdraw that consent at any time by contacting our support team.

4Sharing of Data with Third Parties

Spade66 does not sell or disclose members' personal information to third parties for marketing purposes. However, in the course of operating the platform, we may share certain data with the following parties under limited and controlled circumstances:

  • Payment service providers: Payment processors that facilitate DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX transactions need to receive the relevant transaction information in order to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements with Spade66.
  • Licensed game providers: Licensed game companies such as slots and Live Casino providers that partner with Spade66 may receive the game session data necessary to deliver games to you. No personally identifiable information is shared unless strictly required.
  • Malaysian authorities: In situations where Spade66 is required by law or court order to disclose certain information to the relevant authorities in Malaysia, we will comply with those legal requirements.
  • Technical service providers: Companies that provide infrastructure, hosting, cybersecurity and analytics services to Spade66 may process certain data in the course of delivering those services, subject to strict data processing agreements.

Our Commitment: In all of the data-sharing situations described above, Spade66 ensures that recipients are bound by appropriate confidentiality and data security obligations. We do not permit third parties to use your data for marketing or any other purpose outside the scope of the services they provide to Spade66.

5Data Security & Technical Protection

Spade66 implements a range of technical and organisational measures to protect members' personal data from unauthorised access, loss, destruction or accidental disclosure. The key security measures we employ include:

  • Data encryption in transit: All communication between your browser and the Spade66 platform is secured with 256-bit TLS/SSL encryption. You can verify this by looking for the padlock icon and "https://" in your browser's address bar when accessing Spade66.
  • Stored data encryption: Sensitive information such as passwords is stored in an irreversible hashed format. Financial and identity data is stored with additional encryption at the database level.
  • Layered access controls: A role-based access control system ensures Spade66 staff can only access the data required for their specific tasks. All access to sensitive data is logged and monitored.
  • Continuous security monitoring: An automated monitoring system is in place to detect and alert on any suspicious or abnormal access activity involving Spade66 member data.
  • Regular security testing: Spade66 conducts regular penetration testing and security audits to identify and address vulnerabilities before they can be exploited.
  • Staff training: All Spade66 staff with access to member personal data undergo regular privacy and data security training.

While Spade66 takes all reasonable measures to protect your data, no security system can guarantee 100% protection under all circumstances. In the event of a data security incident affecting your personal information, Spade66 will notify you within a reasonable timeframe in accordance with applicable legal requirements.

6Your Privacy Rights as a Spade66 Member

As a Spade66 member and as a data subject under Malaysian data protection law, you have the following rights with respect to the personal information we hold about you:

Right of Access

You have the right to request and receive a copy of the personal information Spade66 holds about you. Requests will be processed within a reasonable timeframe.

Right of Rectification

If any information we hold about you is inaccurate or out of date, you have the right to request that it be corrected or updated.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data. This right is subject to any legal record-keeping obligations that may apply.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and Spade66 will honour such requests immediately.

Right to Data Portability

You have the right to request your personal data in a machine-readable format to facilitate transfer to another platform if needed.

Right to Withdraw Consent

Where the processing of your data is based on consent, you may withdraw that consent at any time without affecting any processing that took place prior to the withdrawal.

To exercise any of the rights above, please contact our privacy team by email at support@spade66.best or via live chat on the platform. We will endeavour to process your request within 30 days of receipt. For more complex cases, this period may be extended to 60 days, and you will be notified of any such extension.

7Cookies & Tracking Technologies

The Spade66 platform uses cookies and similar technologies to ensure core platform functionality works correctly and to enhance your overall user experience. The types of cookies we use are as follows:

  • Essential Cookies (Session): These cookies are required for the core functionality of the Spade66 platform, such as maintaining your login status during a gaming session and remembering your language preference. Without them, the platform will not function correctly. These cookies cannot be disabled.
  • Performance & Analytics Cookies: These cookies help us understand how members use the Spade66 platform — which pages are visited most frequently, how long play sessions typically last, and where users encounter difficulties. This information is used in aggregated, anonymised form for platform improvement purposes.
  • Functional Cookies: These cookies remember your personal preferences, such as display settings or login information you choose to save, making your experience on Spade66 more comfortable and personalised.
  • Security Cookies: These cookies help us identify and prevent fraudulent activity, including detecting suspicious login attempts and the use of multiple accounts.

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of the Spade66 platform — in particular, essential cookies required for login and navigation cannot be disabled without impacting platform usability.

Spade66 does not use third-party cookies for targeted advertising or cross-site behavioural profiling. Our cookies are strictly limited to the operational functions and performance improvement of the Spade66 platform.

8Children's Privacy & Age Restrictions

The Spade66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18. If you become aware that someone under 18 has registered a Spade66 account using false or misleading information, please contact us immediately at support@spade66.best.

Should Spade66 discover that personal information has been collected from a minor without our knowledge, the account in question will be closed immediately and all associated personal data will be deleted from our systems as promptly as possible.

To parents and guardians: We encourage you to monitor your children's online activity and ensure they do not access online gambling platforms. If you have any concerns, please contact the Spade66 support team or visit the Responsible Gaming page for more information.

9Links to Third-Party Websites

The Spade66 platform may contain links to third-party websites or services in certain contexts, such as payment information or game providers. Spade66's Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices.

We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information. Links to third-party websites are provided solely for your convenience and do not constitute an endorsement or validation of those sites' content or privacy practices by Spade66.

10Data Transfer & Storage

Spade66 member data is stored on servers located in facilities that meet high data security and privacy standards. In certain circumstances, data may be processed by service providers operating outside Malaysia — in all such cases, Spade66 ensures that these data transfers are governed by data processing agreements that meet standards equivalent to or higher than those required under Malaysian law.

Spade66 retains your personal data for as long as your account remains active or as long as is necessary for the purposes described in this Privacy Policy. Financial transaction records are kept for the minimum period required under applicable Malaysian law. After your account is closed, your data will be retained for the period required by law before being securely deleted.

11Amendments to This Privacy Policy

Spade66 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or developments in platform operations. Any material amendments will be communicated to members via an in-platform notification or by email to the address registered on your account.

The "Updated" date at the top of this page indicates when this Privacy Policy was last amended. Your continued use of the Spade66 platform after any amendment takes effect will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

This Privacy Policy was last updated on 1 January 2026. The latest version is always available on this page at spade66.best/privacy-policy.

12Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how Spade66 handles your personal data, please reach out to us through the following channels:

  • Privacy email: support@spade66.best – please include "Privacy Inquiry" in your email subject line to help us respond faster.
  • Live chat: Available 24 hours a day, 7 days a week directly on the Spade66 platform for immediate enquiries.

Our team will endeavour to respond to all privacy-related inquiries within 5 business days of receipt. For formal data rights requests such as access or deletion requests, please use email, clearly stating the type of request you are making along with the required identity verification details.

Frequently Asked Questions about Spade66's Privacy

No, Spade66 does not sell, rent or disclose member personal data to any third party for marketing purposes. Your information is shared only in very limited circumstances — with payment service providers such as DuitNow and Touch 'n Go eWallet that require data to process your transactions, with licensed game providers to deliver gaming services, and with Malaysian authorities when required by law. In all cases, recipients are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.

To request a copy of your personal data, send an email to support@spade66.best with the subject line "Data Access Request" and include your full name, registered phone number, and the email address associated with your Spade66 account as identity verification. Our team will process your request and provide the relevant data in an appropriate format within 30 days of receipt. This service is provided free of charge for reasonable and non-excessive requests.

When you close your Spade66 account, your personal data is not deleted immediately, as there are legal record-keeping obligations that must be met — particularly financial transaction records that are required to be retained for a minimum period under Malaysian law. Once the mandatory retention period has elapsed, your data will be securely deleted in accordance with our data deletion procedures. If you would like to know the applicable retention period for a specific type of data, please contact our team at support@spade66.best.

Spade66 does not store your full bank card details on our servers. When you make a deposit via FPX Maybank2u or CIMB Clicks, you are redirected to your bank's secure online banking portal to complete the transaction – Spade66 only receives confirmation that the payment was successful. For e-wallets such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and DuitNow, transactions are processed directly by the respective e-wallet providers through their own secure interfaces. All communications between the Spade66 platform and payment providers are protected with 256-bit SSL encryption at all times.

Your Privacy Is Protected – Register with Spade66 Confidently Today

Knowing how Spade66 protects your personal data means you can enjoy slots, Live Casino and Sports Betting with greater peace of mind. Register for free today and claim a 100% welcome bonus up to RM500.

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Spade66's Data Security Commitment

All transactions and personal data on Spade66 are protected by 256-bit SSL encryption. We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to this Privacy Policy and Terms & Conditions us. Any privacy enquiries can be sent to support@spade66.best.

Responsible Gaming

Spade66 is committed to responsible gaming practices. We encourage all members to set personal limits and treat gaming purely as entertainment. If you need support or wish to use self-exclusion tools, visit our Responsible Gaming us. This platform is for players aged 18 and above only.

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